OptiStatSolution End User License Agreement (EULA)
Version: 1.0
Effective Date: 2024-09-01
!Caution! Unauthorized company identity thefted account could be deleted without notice
This End User License Agreement ("Agreement") is between OptiStatSolution ("Company" or "Vendor") and the entity or individual agreeing to these terms ("Customer" or "You"). This Agreement governs your use of the Service provided by the Company. By accessing or using the Service, you agree to the terms of this Agreement. If you do not agree, you may not use the Service.
1. Applicability; Provision of the Service
1.1 Access and Use. During the Term of this Agreement, and subject to compliance with its terms, Customer may access and use the Service solely for Customer’s internal business purposes related to inventory optimization.
1.2 Account Creation. To access the Service, Customer must create an account ("Account"). Customer must provide accurate and complete information when creating the Account and update such information to keep it accurate and complete. Customer is responsible for maintaining the security of its Account and is liable for all activities that occur under its Account. The Company is not responsible for any unauthorized access to the Account. Customer must notify the Company immediately if it believes there has been unauthorized access to the Account.
1.3 Support. The Company will provide support for the Service in accordance with the support policy specified on the Company’s website or otherwise communicated to Customer.
2. Customer Obligations
2.1 Restrictions. Customer will not, and will not allow any third party to:
- (a) use the Service in violation of applicable laws or regulations;
- (b) use the Service to infringe upon the rights of others;
- (c) use the Service in hazardous environments where fail-safe performance is required;
- (d) resell, sublicense, or otherwise distribute the Service;
- (e) disable or circumvent any security mechanisms of the Service;
- (f) engage in any malicious activities using the Service;
- (g) use the Service to send unsolicited mass emails or other solicitations;
- (h) store or process any data subject to export control regulations without authorization;
- (i) publish any benchmark or comparison test results for the Service without prior consent; or
- (j) modify or create derivative works based on the Service.
2.2 Compliance. Customer will comply with all laws and regulations applicable to its use of the Service. The Company will comply with all laws and regulations applicable to its provision of the Service.
2.3 Customer Data. Customer is responsible for the accuracy, quality, legality, and appropriateness of all data submitted to the Service ("Customer Data"). Customer must ensure that sensitive information, such as product names or codes, is anonymized or encrypted before submission. The Company will not be responsible for any loss or liability arising from the improper handling of Customer Data.
2.4 Credit Usage and Expiry. The Service operates on a credit system, and credits may expire if not used within the specified timeframe. The Company is not responsible for any unused credits that expire, and no refunds or extensions will be provided for expired credits.
3. Data Processing and Security
3.1 Use of Customer Data. The Company may use anonymized or aggregated data derived from Customer Data to improve and enhance the Service. The Company will not use Customer Data in a manner that identifies Customer without prior consent.
3.2 Data Security. The Company will implement and maintain reasonable technical and organizational measures to protect Customer Data against unauthorized access, loss, or disclosure. However, Customer acknowledges that no system is completely secure, and the Company disclaims any liability for unauthorized access or breaches beyond its control.
4. Intellectual Property
4.1 Ownership. The Company retains all rights, title, and interest in the Service, including all associated intellectual property rights. This Agreement does not grant Customer any ownership rights in the Service.
4.2 Feedback. Any feedback or suggestions provided by Customer regarding the Service may be used by the Company without restriction and without obligation to Customer.
5. Payment
Customer’s payment obligations, if any, are specified in the order form or other agreement between the parties. If Customer fails to make any payment when due, the Company may suspend or terminate access to the Service.
6. Confidential Information
6.1 Obligations. Each party agrees to protect the other party’s confidential information with the same degree of care it uses to protect its own confidential information, but in no event less than reasonable care. Confidential information may only be used to fulfill obligations under this Agreement.
6.2 Exceptions. Confidential information does not include information that (a) is or becomes publicly known through no fault of the recipient, (b) is independently developed without use of the disclosing party’s confidential information, (c) is lawfully received from a third party, or (d) is required to be disclosed by law.
7. Warranties and Disclaimers
7.1 Mutual Warranties. Each party represents that it has the legal authority to enter into this Agreement and will comply with all applicable laws and regulations.
7.2 Disclaimer. Except as expressly provided in this Agreement, the Service is provided "as-is" without any warranties of any kind, including warranties of merchantability, fitness for a particular purpose, or non-infringement. The Company does not warrant that the Service will be error-free or uninterrupted.
8. Limitation of Liability
8.1 Liability Cap. To the maximum extent permitted by law, each party’s total liability under this Agreement is limited to the amount paid by Customer for the Service during the one-month period preceding the event giving rise to liability.
8.2 Exclusions. Neither party will be liable for indirect, consequential, special, incidental, or punitive damages, even if advised of the possibility of such damages. The Company is not liable for any damages or losses arising from Customer's failure to use credits before their expiration date.
9. Termination
9.1 Termination for Cause. Either party may terminate this Agreement if the other party materially breaches the Agreement and fails to cure such breach within 30 days of receiving written notice.
9.2 Effect of Termination. Upon termination of this Agreement, Customer's right to use the Service will immediately cease. The Company may delete Customer Data after termination, and Customer is responsible for exporting such data prior to termination.
10. General
10.1 Governing Law. This Agreement is governed by the laws of the Republic of Korea, without regard to its conflict of laws principles. Any disputes arising out of or related to this Agreement will be litigated exclusively in the courts located in Seoul, South Korea. The parties consent to personal jurisdiction in those courts.
10.2 Entire Agreement. This Agreement constitutes the entire agreement between the parties and supersedes all prior agreements or representations regarding the subject matter.
10.3 Amendments. Any amendments to this Agreement must be in writing and signed by both parties.
10.4 Assignment. Customer may not assign this Agreement without the prior written consent of the Company.
10.5 Force Majeure. Neither party will be liable for any failure or delay in performance due to circumstances beyond its reasonable control, including acts of God, natural disasters, or government actions.
10.6 Severability. If any provision of this Agreement is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
Team of experts in various logistics sector to make cost savings and operational improvement based on practical experience and knowledge
Experienced project manager who have lead global company related projects end to end also works with AI.
Who have worked at the heart of Global Logistics companie's regional headquarters with statistical knowledge.
Expert Logistics operators with knowledge of day-to-day logistics challenges and implementing solutions.
Professional Process Engineers in optimizing logistics and warehouse operations to enhance productivity and reduce costs.
Experienced various account, who understands the needs of logistics service users, make our solution client-centric.
Group of Masters and Ph.D. holders from related fields, contributing cutting-edge research and innovative approaches to our methodologies.
by avoiding risk of impractical solutions and troubles
We will make better world by opmizing operation based on practical and logical approach
Eventhough it's importance and history, Very slow on improvement as it's labour dependant characteristics.
Applying wrongly designed or impractical solution makes lower operation's productivity.
At the same time, reducing operator first makes service quality for short, sometimes permanantly damaged.
Because of those experience, we tried to find solution to make our days better.
Professional consultants are too expensive cost and unable to sustain improvement as they will gone in someday.
Automation and digitalization looks leading way but not in practically major.
As it's limited performance and requirement to deploy makes their occupation slow.
But support of machines and systems were spread all around the world like WMS, TMS, ERP.
Our service is focused on that even we have weak resource will bring light but powerful solution.
Our service is suggest inventory relocation based on practial knowledge and statistical investigation
Temporary, One time inventory optimization is easy for everyone but we have practical knowledge and figure based logical optmization in our own service
Please check below for Understanding how our service works
Total 3000 orders/day
= 75 Hours/Day
Required 11.6 Regular Operators
= 52.2 Hours/Day
Required 8.1 Regular Operators
Our Service Usage
Find what to improve
Strategic/Situational
improve required
Find what could be improved
Study from last analysis could be
foundation for pointing out
improve required part
Show rough map with logistics
Reported figures could be used
as Map for whole processes
Drill down from top would go on
Collecting data
Collect data to do diagnosis
for understanding current situation
Suggest collection
Collect data based on logistics
basic foundation information
Outbound, inventory record
Find irregular
Find irregular with trend data
and remove confuse causing part
by checking spike up/down
Analyze data
Analyze data to get
what should do to improve
Statistic analyze
Analyze data based on
statistical approach
with various point of view
Use studies
Have special method
based on practical data analysis
field based mind set
Planing actions
Setup plans to do improve acts
based on goal and priority
Make priority
Setup priority based on
action's cost and impact
especially on savings
Setup actions
Suggest action list
based on data with it's priority
limited resource to be used best
Reported result
Checking out result of actions
Make foundation for future
Standardized report
Report based on critical figures
to be compared and find points
for future improvement
Compact designed
Most concentrated report
to not waste limited time of
Operation/Adaministration team
All solution from us is applicable for most operation.
Complex but great solutions could be useful but also make barrier for operation as it require resourced to deploy
Those 'Hard to deploy and use' points make operation feel burden with application and makes excuse for not fully applied.
Normally, Management also feels bad as expensive solution is wasted.
Those lack of understanding of operation's POV and managment's POV is not easily accepted.
Our solution is developed from operation's requirements (Lack of resource, Chasing end time, Unstable employee etc)
But also requested by management for solving business issues (Increasing Cost, Unstable market, Contact termination, Competitors etc)
Our service is going to make you as one through practical but business effective solution
Operational Experience
All of solution is supported by various agents.
We've advised by Operational HR Mgr, Safety Advisor, Operation Manager/Supervisor, Field operators
Those knowledge and experience defined our service for easy, operation friendly but effective solution
Operational experience is easily underestimated but without those experiece, Just SOLUTION comes out.
We developed solution with critical review of Advisor's 'real' experiece not 'This would be work so'
Our solution is designed for sustainable improvement.
Process Engineer and Cost Saving Agent of us have experienced various case of cost savings.
At the same time, short term focused non-strategic savings making problem have also witnessed.
We designed our solution that minimize operation's damage on application and maintenance.
Not pressure making solution could be used by operation with less burden on mind.
Management could also push operation team for not giving excuse because of it's easy and clearness.
Savings and Operation
Sometimes, operation feels pressure on cost savings.
In truth, they having tough enough days to maintain current operational status to keep works on schedule
and improve daily operational performance as sometimes requirement from managment is too complex.
Based on our experience on operation, we deisnged easy/clear/compact solution.
All things were focused on keeping operation improve within focusing on their daily work.
Reason of optimization
We made solution for optimization. Those approach makes not dramatic changes in short period.
but we've chosen those way as it could keep ownership of each without breaching R&R of each.
Performance improvement through optmization could be buried after improved but it is still in operation.
Margin rate is improved as operation gets optimized and it would be the best for financial improvement overall the company.
Labour cost all around world is keep on increasing.
As Logistics is labour concentrated industry by now, it will keep having effect on companies' business
| Region /Country |
Average Labor Cost (10 Years Ago, USD) |
Average Labor Cost (Now, USD) |
10 year Annual Avg.Increase Rate |
Reference |
|---|---|---|---|---|
| Global | $30,000 | $40,000 | 2.9% | [1], [2] |
| G20 | $32,000 | $43,000 | 3.0% | [3], [2] |
| G7 | $38,000 | $52,000 | 3.1% | [2], [4] |
| US | $40,000 | $55,000 | 3.2% | [5], [6] |
| EU | $35,000 | $47,000 | 3.0% | [7], [8] |
| South Korea | $28,000 | $37,000 | 2.8% | [9], [10] |
| Japan | $35,000 | $42,000 | 1.9% | [11], [12] |
| Singapore | $33,000 | $46,000 | 3.4% | [13], [14] |
Labour concentrated parts in logistics like warehousing and distributing feels hard pressure on hiring Cost.
Most positions in Logistics are easy for hiring but hard for managing.
Because of minimal training and get used to work is required and easy turn over in employees.
| Country | Avgerage Logistics Employees |
Avgerage Portion of Labor Cost |
Avgerage Operators Daily Wage (USD) |
Reference |
|---|---|---|---|---|
| US | 96,667 | 45% | $57,333 | [5], [6] |
| EU | 80,000 | 50% | $44,000 | [7], [8] |
| South Korea | 56,667 | 40% | $28,333 | [9], [10] |
| Japan | 65,000 | 38% | $40,000 | [11], [12] |
| Singapore | 50,000 | 48% | $46,000 | [13], [14] |
As logistics service requires physical foundation like warehouse and inventory setup.
Those cose also gets increase as needs in market is bigger.
It makes managers feel pressure on expansion and maintenance of existing warehouses because of it's cost.
| Country | Warehouses Near Top 3 Cities |
2024 Average Rental Cost/m³ (USD) |
2014 Average Rental Cost/m³ (USD) |
Average Increase Rate |
Reference |
|---|---|---|---|---|---|
| US | 1,250 | $0.25 per m³ | $5.00 per sq. ft. | 2.8% | [6], [7] |
| EU | 1,800 | $0.20 per m³ | $4.00 per sq. ft. | 2.3% | [8], [9] |
| South Korea | 800 | $0.18 per m³ | $3.50 per sq. ft. | 2.5% | [10], [11] |
| Japan | 1,200 | $0.30 per m³ | $5.50 per sq. ft. | 2.6% | [12], [13] |
| Singapore | 500 | $0.35 per m³ | $6.50 per sq. ft. | 3.0% | [17], [16] |
As we analyze outbound/inventory data only, training for usage is minimized.
Simple data entry but gets useful information is our service's most strong point.
If your operation uses WMS and Spread Sheet, training for usage is following steps only.
We built service web based to access of most operation.
Normally, operation's computing resource is not good as personal usage.
We built light and the most compact solution for operation.
It could make operation team to analyze their own part with existing computing resource.
Our service is web based and need only browser to upload data,
No need to keep managing package and client version.
We keep on updating service and you could get improved service through just access and use.
Keeping SW updated and managing data is complex and risky for certain point of view.
We keep only certain data most required to keep you great service.
We focused on optimizing operation through improving it's productivity.
We don't want to get 'SHOWING' savings as we've seen those savings make big trouble later,
Our service will make your operation better tomorrow step by step by optimizing.
Because of pressure on labour cost and warehousing cost,
Sometimes we make wrong decision for reducing operators just to reduce this period's cost.
Without optimizing operation, reducing operators directly make lack of resource to maintain KPI.
Those makes operation and management in trouble both.
We understand reducing operators were required, but it should be done after understanding operation.
Short time cost saving, Losing KPI makes everybody feel bad.
On optimizing inventory, operation could check required room for high priority items and others.
As business grows inventory also gets bigger and operation require additional space.
If inventory is not optimized, company should pay more cost for additional warehouse
because of low priority item's occupation.
Those cost could be avoided by consolidating low priority items into compact zone.
Sometimes, inventory is occupied by lowest priority items(Not moved more than a year)
Those inventory could be reviewed with inventory owner and moved to cheaper warehouse.
If operation is feeling stuffed, those approach could save them.
We focused on usage of product owner's usage based on experiece of management on 3PL
Based on our service, product owners could analyze status on inventory.
It makes visibility for adjusting number of each inventory on each category.
If there were clear sales plan, it would be easy to adjust inventory based on existing status.
But if plan is not clear enough to follow or too stiff on requirment,
Management team could adjust inventory based on information in the report.
especially, removing excess inventory on time could save overall logistics cost
and depreciation of inventory by control inbound and moving whole inventory between warehouses.
Logistics team on shipper company is hard to get advantage on relationship with 3PL.
As career path is quite different from that of logistics service provider,
logistics managers were hard to get advantage on relationship with 3PL without contract.
But based on our report, logistics managers could pointing out what could be improved in current service.
By requesting improve after check facts on our report, logistics managers could get points below.
Improve productivity and save cost by following pointed out requests from logistics manager,
Or 3PL should accept lack of service improve potential and follow other requests from logistics manager.
Everybody have trouble with saving cost.
If customer use suggestion for optmizing operation,
Customer could get power on control of operation
as it's saving cost itself also help 3PL's business.
At the same time, Logistics manager could easily understand
current situation of 3PL warehousing.
It is unable to start with fulfill 100% with customer's needs.
As it is not defined and changes as situation changes.
Focused on aligning requirement with point of get together.
Logistics suppliers could align customers' needs
with saved resource from optmizing process.
Those actions will improve overall companies ability.
Our service could be used as foundation of futher actions on Logistics Suppliers.
Operational status could be measured in various way like daily volume, weekly trend, YOY statistical comparison, number of operators recently.
But as there were too many way of measureing status of operation, It is hard to find out what should be focused.
All information is important and it should be used. but we focused on 'What should be done in how'
As we serve all information based on standard figures in own warehouse, it removes misunderstanding caused by comparing wrong cases.
Our solution focused on best way to do your job by optmizing inventory and minimize travel time.
Most logistics site have trouble with keeping operational quality and difficulties caused by theory and practice.
Check our report and check operation would give shortcut for finding out what should be done first.
Advantage in relationship
Logistics supplier need to focus on maintain operation within optimized resource.
We designed solution that could be applied for various site for findings in one site.
As logistics suppliers have advantage on sharing experiece with handling service for various customers,
improvement through our solution could be easily deployed on other sites.
Operation and management could use this as sales point as Continuous Improvement Actions
At the same time, those improvements integrated into significant changes.
Our service is designed to optmize inventory storage based on it's feature.
As limited information is used to analyze, sort out zone process is required to use properly.
If user use as guided, inventory optimization through reasonable cost would be comes out.
Pallet rack have 'Forklift required area' and those locations make complex for inventory optimization.
With own developed system for analyze it's grade and make up optimized location for each items.
We mainly focused on using easy-approach zone and not moving inventory called 'Black' zone.
1st Level for pick up unpalletized items and align location from 2nd level and above with priority.
Shelve Rack
Shelve rack is desined for small sized items to be distributed or stored.
Our service will make consolidating items based on it's available space with best travel route.
Especially for new operators, they lost in shelve rack for long time for find 1 item.
You could minimize experiece time and make new employee get to work as qualified operator soon.
Distribution/Cross-dock center
On distribution process, collect and distribute should be done in short time.
At the same time, almost all area should be fulfilled with inventory and also clear out.
Based on our service when inventory is fulfilled, user could get appropriate position for placing
to have the most optimized distribution route.
Schedule daily optimization with setup/finish time for improve faster
Run our system and optmize inventory location after check workfloor.
Focus on 15 minutes with optimization with some operators and others check daily setup routine for start opeation.
Short time for optimization would help quick order clearrance at the morning.
Mid-process optimize
Between process like mid-day or lunch break, operation could run optimization process.
Normally, outbound process is not finished at once. Some would finish earlier and wait for others.
Those action will improve productivity after noon and make balance on operator's workload.
Clear up optimize
When operation finish daily outbound process, start clearing up workfloor.
Some would go on inventory optimization mainly on pallet rack as it makes biggest changes in productivity.
bring some open forklift and setup inventory for tomorrow.
Setup optmization time in routine like Friday afternoon or Thursday morning for all locations.
Run optmization process for each section and focus on job less than 1 hour to not make overtime.
We suggest to use it regularly as it is light to use